Recruitment should be in every strategic business plan. Recruitment is a necessity in business, yet in times of crisis, some short-sighted organisations start to disband their HR department to cut costs – leaving the company in a precarious position.

Aside from the fact that cutting your HR department will make growth and expansion more challenging – there are also unexpected vacancies to think about. What often happens is that the recruitment process is left to someone who is either unqualified or who lacks time – not an ideal scenario. Today we look at how businesses can approach recruiting when their HR departments have been severely affected by Covid.

Get Your Job Adverts Working Harder

Think of your job advert as an extension of your company brand – it should act as a beacon not just to attract the best candidates to you, but to ensure that the candidates you are attracting are ‘right’ for your business.

Businesses recruiting with an HR department can be tempted to hire the first person who applies who is qualified. And this is understandable.

But you must consider the implications of hiring someone who is not right for your company culture – and this can happen when hiring is done in a rush.

So spend some time crafting your job advert to signal to applicants if they will really be a good ‘fit’ for your organisation.

Some tips include –

• Skip the buzzwords – say what you really
• Be as detailed as possible, but keep it succinct
• Focus on where the company is going – this will attract driven individuals
• Be honest and realistic – often when companies can’t find the ‘right’ hire, it is because they’re looking for a unicorn.

Of course, you can always work with an expert recruitment company to write your job adverts. At Clayton Recruitment, we can not only compile talent attracting job descriptions for you; we can help you to understand what it is your team is lacking.

Promoting Your Brand To Attract Talent

I have been surprised at the number of businesses who have gone quiet on social media throughout the pandemic.

It has never been more essential to promote your brand and keep your name at the forefront of your customer’s and client’s minds.

But this is also a great way to attract top talent to your business.

Use social media, LinkedIn especially to promote your company brand, to position yourself as an employer with your finger on the pulse.

Many great individuals are looking for new roles right now, and they will be attracted to the companies who have the most engaging profile, whether that’s social media, your website, a YouTube channel or podcasts. Get your name out there, and the best talent will be attracted to you.

If you don’t have a dedicated person to run your social media account, appoint a member of staff to do checking regularly and interacting with people. And this doesn’t have to be a long task, even just 15 minutes a day will help to strengthen your brand.

When you are more active and engaged on social media, you can then build a talent network which will be the next stage of your recruitment drive when you haven’t got a dedicated HR department.

Build a Talent Pipeline

Having an active audience and interacting with people from your sector on social media and LinkedIn is a great way to start building your talent pipeline.

A talent pipeline is the best way to ensure that you have people lined up for your upcoming vacancies – remember that you never know who might be handing their resignation notice in next.

I’ve mentioned LinkedIn and social media, and the following are great ways to build a talent network –

• Hold or attend sector webinars. Due to the pandemic, networking has gone fully online. Connecting with members of your sector virtually is a great way to increase interest in your brand and your business.
• Use your existing contacts – do you have an employee referral programme? Do you keep in contact with previous candidates and applicants?

Building a talent pipeline is going to be essential for your business strategy if your HR department is not operating at full capacity. Get in contact with us here if you would like to discuss how we can help you build a talent pipeline.

Consider Temporary and Contract Employees

This is one of the best ways to recruit when you need to fill a vacancy or to help your organisation with what it needs right now – that is not a long-term commitment.

The rise in temporary and contract employees happening right now shows that many employers are using this as a strategy.

Hiring an employee on a temporary basis, whether that’s an interim director or a marketing specialist, is the ideal solution to getting the HR resources you need into your business right now as you figure out what you need in our new normal.

We specialise in temporary and contract work, and we can help you find the talent you need on a non-permanent basis.

If you would like to know more about how we can help you hire for the roles you need during this business-critical time, on a flexible, temporary basis, get in touch with us today.

Call us on 01772 259 121 or contact us here to find out more about our temporary recruitment service.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, Industrial, and Engineering appointments, on a permanent basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

In any organisation, there will always be a certain number of skills gaps. As the Coronavirus Job Retention Scheme comes to and end, it is now that companies realise how vital it is to take stock of their employees, where they want their business to go, and see how the two directly correlate.

You may have had an idea for some time as to who from your pre-Covid team, will be returning to their roles, and also who won’t and therefore it’s time to conduct a skills gap analysis of your post-furlough team. This blog contains a how-to guide. Finding out where the capability gaps are in your organisation are the first step to putting in place a plan to close this gap, and strengthen your team.

So let’s take a look at how to perform a skills gap audit, and what to do if you find any critical gaps in the abilities of your team.

Identifying What Roles Your Organisation Needs

The roles that you had in your organisation pre-Covid might have changed now that your team has returned. Has the size or the nature of your business changed? Are there departments which have grown or decreased due to changes in the market?

During these times, it would be more unusual if your business hadn’t changed, so an audit will likely be in order.

The following is the three-step process of discovering where your skills gaps lie.

Step 1 – Identify the Skills Your Organisation Needs

Identifying skills comes in two parts – finding out which roles are necessary for your organisation, for example, depending on your sector the range might be varied from:

• the number of packers you need to work in a warehouse to meet demand,
• or the number of team leaders,
• or care assistants
• The number of customer service people,
• or the number of accountants required in your accountancy firm.

Many organisations are currently trying to cut costs, to deal with the uncertainty that Covid has caused across many sectors. Of course, no employer wants to be overstaffed, but the consequences of being understaffed during this critical time will be more severe. And with the UK economy growing the way it is, from an increase of 11.4% to 15% in the third quarter – planning for growth is a smart idea.

Questions to ask include –

• Where do we want the organisation to be?
• In which areas are we planning to expand into?
• With the current workforce, is our desired level of growth possible?
• Do we lack knowledge and resources in certain areas?

Once you have identified the number and the nature of the critical roles you need in your organisation, it’s time to find out if your current team have the skills required.

Step 2 – Assess the Current Skills in Your Team

Assessing the skills in your current team will mean individually reviewing your current team’s abilities.

For each role, use the following framework to evaluate team members –

1. The employee is unaware of this task.
2. The employee is aware of this task but does not have the skills to perform it.
3. The employees can undertake the task assisted by someone else.
4. The employee can perform the task unaided.
5. The employee possesses the skills to teach others how to perform the task.

This assessment can be performed either by the employee themselves or by their managers or supervisor, and you will get the best results if you work together with your employees to discuss their skills and abilities.

Step 3 – Bridging the Gap

From your analysis, you will quickly see how you might have many employees who are at the same skill level, and a lack of employees who possess the necessary capability to grow in the areas you want.

Where are the expected gaps?

There are skills gaps in many sectors across the globe, with the financial services sector and manufacturing two of the most affected areas.

The skills gap in the financial services sector has been increasing year on year, up 30% in recent years.

In manufacturing, a recent study of organisations found that 81% of employers were finding it difficult to hire employees with the skills they need to expand.

Your Next Steps

Once you have discovered where your skills gaps are, the next logical step is to find the talent you need. When you do this, working with a dedicated recruiter in the commercial sector, you will deliver results faster than internal recruitment alone.

At Clayton Recruitment, we are experts at finding you the talent you need to fill a particular skills gap in your organisation, and many of our clients are finding this service invaluable in the current climate.

We can even provide help if you are unsure where your skills gaps are and would like to talk to an expert about what your organisation might need moving forwards.

You can get in contact with us today by calling 01772 259 121 or send us an email by clicking here.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, Industrial, and Engineering appointments, on a permanent basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

In the corporate world, as everywhere, teams come in all shapes and sizes. Getting the right people into your  team can be challenging. When you onboard, you are looking for a good team ‘fit’ – attitude as well as aptitude to do the job.

For the most part, if you have followed due process when onboarding, your team should ‘gel’ well and work collaboratively.

But what happens when one of your employees isn’t a team player?

For example, you have a new, big client. You want your top team to work together on a case this client has given you. It will involve much collaboration, sharing out the tasks, visiting the client, days in court, etc. Everyone is excited to be part of this.

Your Managers and Senior Managers will handle the main workload and ensure duties are carried out; including documentation and attending meetings; even the graduate trainee is looking forward to experiencing being part of an exciting case.

But your new Manager who is in a pivotal role, is not engaging with the project at all. In fact, they are looking distinctly as though they wish they were somewhere else.

Are they just not team players, or is it something else?

The Pitfalls of Not Engaging Your Team

It’s a fact that people grow your business. If one or more of your team are disengaged, it will affect productivity and performance across the whole team.

Collaborative working may not be top of the priority list for everyone, but the job of a team is to move the business forward to success. The bottom line is that it is part of everyone’s job description – and that means working together.

TEAM – the rather cheesy acronym of Together Everyone Achieves More, does ring true. Handling a member of your team who doesn’t believe that collaboration and communication are the way forward can be a major challenge and one that you need to address – quickly.

So, what are the best ways to deal with your employee who just won’t join in?

Look for Hidden Reasons

As Stephen Covey advised, “Seek first to understand”.

It’s easy to leap to conclusions about other people who aren’t playing the way you want. You could dismiss your new solicitor as just lazy or being deliberately awkward in their unwillingness to work with the team.

But maybe there’s something else?

It could be that they don’t believe they have the necessary skills for the project in hand, or that they have a personal problem at home that no one at work is aware of.

They are only human – and problems can manifest in many ways.

So, check-in with them and give them the opportunity to explain if there’s a problem that’s stopping them from getting involved.

Check Your Communication is Clear

Make sure you are clear with your instructions and communications.

Is it possible that the individual has misinterpreted your intentions? Have you been clear?

Especially if you have more than one disengaged member of the team, it could be that you need to communicate your intentions more clearly.

So, make sure your expectations are transparent so that each individual knows exactly what their role is and what is expected of them.

Listen

It can often be the case that an employee feels disengaged because they don’t believe they are being listened to. So, consider talking less, and allowing them to voice their opinions, concerns and ideas.

By practising active listening, you will gain valuable insight into what makes them tick, and where the root cause of their disengagement lies.

You will also empower them, and they will be much more likely to see themselves as part of the bigger picture with a role to play. By engaging them in this way, you can also encourage feedback and offer support.

Acknowledge Their Work

Do you remember the last time a senior member of staff said ‘thank you’ to you for a job well done?

Receiving praise and acknowledgement is a sure-fire way to instil a sense of passion and willingness to do more in an individual employee.

The ‘win’ doesn’t have to be major; it could simply be a thank you for staying late to help finish a case or write up a report. But it indicates your appreciation of the employee and the part they play in your company.

Offer Development Opportunities

Whatever job role you have, sometimes the daily grind can seem just that. Let’s be honest, we all have moments where we feel bored at work; stuck in the same routine every day.

Mixing it up, where possible, will reignite enthusiasm in your team. So, send your Paralegal out to visit clients with a Solicitor, or allow your Legal Secretary to work on an extra project where they have autonomy.

Coaching or mentoring is a great way to get individuals involved and build up their confidence and skills.

By offering opportunities, either official training and development or just something a bit different in the daily workload will help re-engage disinterested employees.

Embrace Inclusivity

Inclusivity into a team and the business as a whole will ensure that each individual can see how they fit into the overall aspirations of the business and make them feel that they are contributing to its success.

As part of that inclusivity, it’s crucial to ensure that all staff are kept in the loop with the business’s news – whether that’s good or bad.

Good news will, of course, help engage and inspire, but not so good news is also important. Delivering bad news is never easy. But sweeping it under the carpet is a source of frustration for many employees – it can lead to a feeling of being kept in the dark by employers (and consequently a feeling of not being important) as well as leading to the rumour mills springing into action.

So, deal with news, whatever kind it is, by engaging your team, so you can all move forward together.

Be Aware of Social Styles

Finally, remember not everyone absorbs information in the same way.

The way individuals interact is known as their preferred ‘social style’, a phrase coined by David Merrill and Roger Reid in the early 1960s. It explores how people behave in social (or work) situations to ascertain how to predict managerial, leadership and sales performance and therefore how managers can get the best out of their team.

Spending time with your team will enable you to understand how each member prefers to interact and contribute. You can then use that information to moderate your behaviour towards them, making them feel more comfortable to make their contribution.

So, bear in mind that a disengaged employee isn’t a lost cause.

By utilising one of two of the suggestions in this article, you can help foster a culture of inclusivity where individuals are inspired, encouraged and motivated because they feel part of a bigger team and can see the role they play in contributing to growing your business’s success.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, Industrial, and Engineering appointments, on a permanent basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

Before we look at ways to build a diverse workplace for your team, it’s worth thinking about what exactly we mean by a ‘diverse workplace’. There are so many buzz words around at the moment that it’s hard to know what they all mean – and if they communicate the same thing to everyone.

The ‘company culture’ that diversity and inclusion bring have gained momentum as de rigour in the world of work for candidates looking for employment. A recent workplace study found that 56% of employees valued a good company culture fit over salary.

Workplace diversity means employing people with a wide range of diverse characteristics. These could include age, gender, race, religion, cultural background, language, sexual orientation, education, ability, etc…the list goes on.

But it’s not just a fad – there are tangible benefits from offering a diverse workplace in the form of achieving higher productivity and profits for those who embrace workplace diversity in their business. And workplace diversity was one of the key trends last year – with no signs of stopping as we head towards 2020.

So, how will building a diverse workplace for your team encourage them to flourish? Here are 9 ways diversity can help your business achieve success:

1. Increases Creativity

Diversity is one of the critical ingredients for creativity. Diverse solutions come from having multiple options that are provided when you have a group of individuals with different thought patterns, world views and ideas.

In your team, having employees who are all very similar in terms of mindset and life experience inevitably leads to a smaller viewpoint overall.

Conversely, harnessing the personal creativity-diversity techniques of a group of people who recognise that everything can be viewed in multiple ways can lead to the generation of more creative ideas. If your Fee Earners and Solicitors come from diverse backgrounds and experiences, they will inevitably have a wider pot of knowledge from which to draw fresh ideas and solutions.

2. Allows Different Perspectives

Different perspectives are beneficial when it comes to strategic planning.

The ability to see things from alternative points of view will allow your business to better judge which direction it should take in goal planning. Having varied options, and a clear idea of results from those options will enable your business to decide which is the best route to take to achieve the required overall result.

3. Makes Problem-Solving Easier

Again, the scope provided by a diverse team makes it quicker to problem-solve. Because different individuals think in different ways, it’s possible to quickly come up with various potential solutions to a problem, from which a final decision can be made.

This Harvard Business Review report confirms that diverse teams solve problems faster than cognitively similar groups.

4. Encourages Innovation

A melting pot of novel world views can open doors to innovation. It can be inspiring to be part of a group that sees things in a different way and can come up with creative innovation that otherwise may not have been considered. The ability to think outside the box and from a different angle can enable diversity of ideas to come to light.

Additionally, in an environment where diversity and inclusion are nurtured, it’s likely that individuals are more inclined to voice their ideas without fear of reprisal or ridicule. For example, junior members are more enabled to come forward with ideas if they believe they will be listened to and encouraged to contribute.

In a forward-thinking workplace, you are more likely to achieve innovation through group participation – you never know what ideas your team may hit upon!

5. Engages Employees

The link between diversity and engagement is an obvious one. Where employees experience inclusivity they automatically feel engaged and loyal to their business.

Businesses that has engaged employees will benefit from a strong team with shared values. Along with diverse and inclusive traits comes a nimble and agile team who can turn things around quickly, achieving more in less time and with access to multiple possible solutions – driving your business forwards.

6. Improves Company Reputation

Your Employer Brand is how you are perceived by the outside world. To ensure your business is seen in a positive light as knowledgeable, reliable and at the top of your game, it’s essential to ensure that your employer brand is truly reflecting your worth and achievements.

Having happy and motivated employees helps your business retain its status and reputation. In addition to the better service they will inevitably provide your clients, their online chat and information – formal and informal – alongside word of mouth and personal recommendation to friends and family, will help position you as the go-to business.

7. Achieves Better Retention

A business who offer a diverse and inclusive workplace is going to make their employees feel valued and appreciated as individuals. Happiness in work leads to better retention levels, with staff showing loyalty to a fair employer and staying with them to build their career. Employee turnover can be costly, so investing in your diverse team is pivotal in achieving better retention rates.

8. Attracts New Talent

Ultimately, a business with a great reputation for diversity and inclusion, who has engaged employees, good profit margins, innovative ideas, a superb reputation and high retention levels is bound to attract new talent to want to work there.

And if that isn’t enough to convince you…

9. Increases Profits

McKinsey & Co found that where companies had more diverse teams, they also performed better financially.

Diverse teams are better able to win new talent to the business. This, in turn, helps to improve client service, employee satisfaction and make decision-making faster.

All this gives a forward-thinking, diverse business an advantage over competitors and enables them to achieve more profit as a result: a cycle of increasing returns.

Conclusion

Bringing a mix of skills and experiences to the workplace is good for business, providing an admirable company culture for your business. It’s worth noting that this starts at the top, too. Diversity at senior level is more likely to introduce new product innovations than are those with homogeneous “top teams.”

In the millennial age, offering diversity and a great company culture means harbouring an environment where all employees are respected and valued, where there is a vision shared and worked towards by everyone, and where communication, transparency and teamwork are paramount.

While I’m not suggesting that achieving excellent diversity across your business will be easy, it’s something to consider working towards. The benefits are multiple, and your employees will thank you for it – as will your Senior Partners when they see the benefits reflected in the business’s reputation and profit margins.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across thecountry since 1989, and during that time has built up an excellent reputation for trust and reliability. With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

If you are looking for your next career move, we can help. Call us on 01772 259 121.

If you would like to access our free guides, view them all here.

Feedback is something of a controversial subject.

Some argue that it doesn’t fulfil a valuable function in the workplace; that it merely wastes the time of those giving and receiving it and that it can undermine an individual’s confidence in their ability to do their job.

But feedback can be a powerful tool in your team.

Useful feedback has benefits for the giver, the receiver, and your business as a whole; it can be used to make critical decisions.

Continuous improvement is not just the latest buzz word; it focuses your business on building performance by helping individuals make better decisions going forward, doing more of what is already going well, and establishes a culture of ongoing two-way communication.

Feedback is a Skill

Firstly, it’s essential to recognise that giving and receiving feedback is a skill.

Good feedback relies on your ability to embrace emotional intelligence – using your self-knowledge to enable you to accept positive criticism and use it to learn and grow, and using your empathy to put yourself in another’s shoes to see things from their point of view when providing feedback.

Feedback also requires active listening – making sure that both parties know they have been understood and that what they said holds value (more on this later).

So, the trick to implementing valuable and worthwhile feedback to your legal team is to understand what it provides and to use it correctly.

Feedback is a Constant Process

Most businesses, when asked, would say feedback is given during employee surveys, at performance appraisals or in training evaluations, and that’s true. But, feedback is also there all the time in our day to day working lives.

So, be aware of feedback being a constant – and aim to use it wisely when communicating with your team. In effect, good feedback between senior partners or managers and their teams can enable you to grow the company by instilling a sense of support across all employee levels, from trainees to Senior Managers.

Feedback is a Two-way Conversation

Feedback provides an effective way of giving value to and acknowledgement of another’s thoughts – it’s also critical to ensure that for everyone concerned, feedback provides an opportunity to speak and be heard.

That means providing feedback and allowing for comment back on your observations.

It involves practising active listening to ensure that both parties are on the same page with exactly what the feedback means.

It’s so easy for comments to be misinterpreted: I find it useful to repeat what someone has said to me to be sure I’m clear on their meaning.

So, for example, if you are giving feedback to your Marketeer, you might say, “So, from what you are saying I understand that you are unhappy with the level of workload and would like to know if it’s possible to introduce a software package to help speed up the admin process. Is that correct?”

This sort of clarification opportunity ensures that you don’t misinterpret the message – which of course can lead to problems further down the line.

Feedback Provides Opportunity

Feedback should be an opportunity to help individuals know where they are doing a great job and where they need to focus on developing skills and abilities.

Without feedback, there is a lack of understanding for an individual as to how they are measuring up in their work and therefore, limited opportunity for them to improve.

If individuals do not receive feedback or don’t know how to receive it in a constructive fashion, they are likely to lose out on potential promotion and the chance to grow in their skill set, knowledge and capabilities – and gain a fulfilling career.

Feedback Addresses Specifics

Feedback should be delivered with respect – always.

Even if the feedback is negative, it’s critical for the giver to be aware of the manner in which they are delivering their comments to ensure that the feedback is constructive and specific.

That means referring to specific incidents rather than vague statements, for example, “In the meeting last Thursday you interrupted Jim before he had a chance to put his case” rather than “You’re always talking over other people.”

The feedback should be non-judgemental – so, “I believe you may have misunderstood the reasons for the client costs going up?”, rather than “You were wrong to say the cost shouldn’t have been increased.”

It should also let the individual know the effect their action or comment had. For example, “After you talked over Kim’s suggestions in the meeting last week, she felt upset and undermined, which affected her confidence in her professional opinion.”

Feedback Enables Growth

Remember, feedback isn’t just about the negatives.

It’s also an excellent opportunity to acknowledge where good work has been done and to formally recognise it as part of your employee development plan.

Positive feedback provides a significant morale boost and is part of the learning process – reinforcing what a team member is doing right. It shows you recognise excellent performance and enables the employee to be able to move forward, doing more of the same behaviour.

Of course, we’re all only human, so feedback can never be entirely objective.

It’s crucial, though, to focus on delivering all feedback in a way that minimises the chances of the recipient feeling threatened or defensive and allows them to take on board comments (good and bad) and see them as drivers to inspire learning and development.

This will enable individuals to grow and flourish in their career and will allow you to develop a team who perform at the top of their game.

Initiating Feedback

Asking for feedback unprompted shows that a team member is more likely to accept it as a positive and learn from it.

These are the employees who are more likely to advance in their career. Conversely, it’s often the case that those who never ask for feedback are less open and likely to be more defensive if they feel challenged in their behaviour.

If you have team members who actively seek your feedback, then be prepared to provide constructive comment to help them.

And don’t forget, asking for feedback yourself shows excellent leadership qualities – after all, no-one’s perfect!

Feedback, either informally requested or as part of a formal review process, can provide an excellent platform for improving performance.

Instilling a culture of feedback in your business and seeing it as positive will enable you to remain aligned to overall goals, help create strategies for the business, develop services, improve relationships and achieve success.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, Industrial, and Engineering appointments, on a permanent basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

I saw a quote recently which resonated with the way things have been changing at Clayton. It said:

“What Covid has done is accelerated the shifts that eventually would have happened anyway.”

In light of the pandemic, at Clayton Recruitment, we have diversified our services at a level we probably wouldn’t have thought possible at the start of 2020, and I know this is the same for many businesses across the country.

The pandemic has tested the limits of our resilience, forced us into unfamiliar territory and allowed us to grow in new ways.

With many businesses still finding their feet after the significant upheaval Covid caused, today I want to share how we at Clayton have used the pandemic to help us change positively, and how we are using this mindset to help our clients in this new business environment.

Breaking New Ground

Having over 30 years of experience in the recruitment industry and with two successful recruitment brands recruitment is in our blood.

But 2020 has been the year that we have switched this around, on a massive scale.

Recognising the crises that many businesses have been going through due to Covid, we have introduced new services to help our clients with what they need right now.

This has included –

• Management consultancy – working with C-suite clients to help them manage challenges within their teams in the wake of the pandemic.
• Supportive outplacement services to help businesses going through a restructuring process.
• Working on a more exclusive level with our clients to identify skills gaps, and form person specifications for the new normal.
• Providing interim solutions for businesses going through a management restructure.

As you can see, during these challenging times, our services are not just focused on recruitment; it’s about so much more than that.

We have found that many of the challenges business have faced recently are new and unique difficulties, owing to the exceptional situation Covid has caused.

Helping Overcome Unique Challenges

Our service offering has become much broader, and this has involved working closely with companies to help them cultivate the team they need in place for the next chapter of their business.

If redundancies have been made, this can create unique skills gap scenarios which the business will not have faced before.

We have a dedicated world-class resourcing team who are focused on delivering results for each client.

We recognise that the past few months have been some of the most challenging that businesses will go through, perhaps in a lifetime. We have faced difficulties in our own business, which has helped us to empathise with the situation our clients are going through.

And it’s not just our clients that we have been helping with their unique challenges; it’s candidates too.

Recently we have been working much more closely with candidates who are changing jobs. Whether that’s because their role has been made redundant or to look for a new position – yes, there are opportunities out there.

For these candidates, we can provide CV writing services, consulting and negotiating role changes, putting together action plans and scouring the marketing for roles surrounding their skillset.

A New Mindset

Lastly, I think it’s essential to refocus our mindset for the new normal, accepting what has happened over the last few months, but not letting it overcome us. Instead, we can draw from our experiences and turn them into positives.

As an MD, I have also had an extra focus on personal development recently, which has proven helpful when overcoming new challenges, and this is something I share with the entire Clayton team.

As a business that I have personally grown from the ground up to where it is now, I understand the value of employing individuals with positive growth mindsets.

This ethos is present in everything we do and has been integral to our success. It has never been more essential for us to help our clients overcome their challenges using this growth mindset.

For example, we have a three-year business growth plan in place as we look to the future because we believe that success comes from planning for it.

It is understandable that as some businesses feel that they are in an uncertain position, they feel uncomfortable planning. We specialise in giving you that all-important helicopter view that is often difficult to achieve when you are focused deep within the business as a Senior Partner, MD or CEO.

Finally

It has been an essential part of our business strategy to pivot to what is happening in the market, which has allowed us to focus on what it is our clients need right now.

We are a team of experts, but we also have the human touch.

Covid has been a difficult period for many businesses; helping clients with what they need to get through this time has been our number one priority.

To find out more about how we can help your business with management consultancy, outplacement recruiting and identifying new skill gaps or any other aspect of restructuring, you can speak to one of our expert team by calling 01772 259 121.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

Our legal brand, Clayton legal has been partnering with law firms across the country since 1999 and during that time has made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

If you need staffing support in the wake of Covid, we can help. Call us on 01772 259 121 or email us here.

The UK’s furlough scheme has been an extraordinary event on many levels.

It fulfilled its expectation in protecting many jobs, but now several months on, we see the reality of the employment situation in some sectors.

It’s time for people to start making decisions about the future of their careers.

Despite the gloomy picture the UK media like to paint in regards to jobs, for middle and senior managers, there are many opportunities; and in fact, they are growing daily.

There have indeed been redundancies in some sectors and at all levels. So to help management candidates whose furlough has now unfortunately turned into redundancy, here are the key things to consider now in your job search.

Identifying Your Skills and Abilities

You must first identify what your skills are, what you can bring to the table outside of the skills you have been utilising in your previous roles.

Some people have a regimented idea of what kind of role they can do – based on their career so far.

The truth is that when you think outside the box, a whole new world of opportunities opens up for you.

As someone who has progressed to where you are today as a middle or senior manager, you will have accumulated a lot of skills and experiences, many of which you might not use daily.

It’s now time to look at the entirety of your skillset, and you will possess soft skills which can translate to different sectors.

Soft skills include:

• Leadership
• Emotional intelligence
• A growth mindset
• Openness to feedback
• Active listening
• Adaptability

As much as you need to emphasise how your skillset can be adapted to a new role, likewise, you should leave out unnecessary information from your CV or your interviews about skills that might not be as relevant for the new position you are applying for. Remember to ask your recruitment consultant for advice on tailoring your CV.

Your Hobbies and Interests

Another direction your career search can take is in looking at your life outside of your current career path to see potential opportunities.

You might be an expert in project planning during the community support you gave during the lockdown, or computer technology from your interests outside of your career.

These skills can be essential in landing you a new job in a sector or area you hadn’t considered before.

Changing Your Mindset Ready for Your Next Move

A big part of finding a new role is mentally being ready and accepting it is time to make a significant change to your life.

It’s not a decision which many people feel comfortable with; at first.

It might even lead to some individuals taking a lesser role in an area they are familiar with rather than taking the plunge for something better in a new sector.

Some industries have not thrived, whereas others have – it’s about considering where the opportunities are and then making the decision to go for it!

Data from Fast Company, the worlds biggest media brand, revealed that 42% of applicants apply for a role without possessing all of the required skills, and 62% of these get hired without fully meeting the criteria.

Inspiring.

So when applying for a new role, remember to think outside the box, and don’t be limited by your own beliefs which could be holding you back.

Finally, if it’s been years since you last applied for a job, or have never worked with a recruiter to find a new role, let me explain the benefits of working with a professional and experienced recruitment company to find your new commercial position.

Working with a Recruitment Company to Navigate the Job Market

If it’s been a while since you last applied for a job, you might not have updated your CV for some time, you could be lacking confidence, or you just don’t know where to start.

Many candidates don’t realise the benefits of working with a recruiter to find their next management role. So if you’re unsure, here’s what you get –

• Help to update and adapt your CV for the roles you want
• Access to unlisted jobs, thanks to the recruiter’s network and knowledge of new openings.
• Career advice and insider information on what’s happening in different sectors that you would not be able to uncover yourself.
• An active search – your recruiter will approach companies they think you will be right for on your behalf, rather than just applying for roles that already exist.
• Prepare you for interviews with insider knowledge about the company.
• Negotiate your salary to get you the remuneration you deserve.

And all as a complimentary service, the client you are applying to covers the recruitment fee, not you.

We understand that right now, looking for a new role can seem daunting.

Don’t go it alone – working with a specialist recruiter will give you the expert help and advice you need to take the next step in your commercial career.

If you would like to know more about how we can help you secure your next management position if your leave has turned into redundancy – get in touch with us here, for a confidential and supportive conversation.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, Industrial, and Engineering appointments, on a permanent basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

Covid-19 has re-shaped the way organisations are approaching the recruitment process.

In recent years, the talent ‘war’ in finding the right candidate from those available was the main barrier to making a great hire.

Now, there is a very different problem.

Furlough, redundancy, restructuring, and businesses pivoting in response to the pandemic – all of these are happening right now, and it is affecting business output and ultimately, the success of your company.

Add into the mix the need to recruit for a critical position, and you have the perfect scenario which is likely to result in masking the ‘wrong’ hiring decision.

We’re increasingly seeing the need for our recruiting services become realised by companies who recognise that trying to ‘go it alone’ is potentially harmful to their business.

Today’s blog is about highlighting the hidden costs of trying to recruit, without a dedicated recruiter, in a post-pandemic world.

Let’s start with the logistical challenges of hiring in a market now full of candidates.

Dealing with the Influx Of Candidates and Applications

Recent data shows that the number of roles that have been made redundant from UK companies due to the pandemic is in the hundreds of thousands – of course, it’s still early days, and the full picture won’t be known for some time.

But for now, this means one thing – a significant rise in the number of candidates applying for each role; and it’s not just those who have sadly already been made redundant.

The unsettling nature of the pandemic has meant that more people are thinking about their future and making big career decisions, either out of fear or the realisation that their company hasn’t been flexible this year.

But an influx of applicants has caused companies with vacancies to become overwhelmed by candidates – not an ideal situation when you need to make the ‘right’ hire.

Sifting through hundreds of applicants costs time and time is money. I was reading in the Independent recently about a trainee accountancy role which received 3,272 applicants.

Sorting through this amount of applications would have been incredibly time-consuming, yet each application must be considered if you are to make the ‘right’ hire – it’s a logistical dilemma.

Even when you spend the time individually reviewing applications, go through the interview process and recruit someone you believe is perfect for the role – in the current market there’s no guarantee that they will stay – let’s look at why.

Predicting Candidate Intentions

As I mentioned earlier, lots of candidates are going through a mindset change – the pandemic has caused people to evaluate their careers and their lives.

There is still a lot of uncertainty, and middle and senior managers with key skills and experience will be wondering what their next career move should be. This can lead to them applying for a range of roles, without really acknowledging what their long-term plan is.

Additionally, with the level of redundancies that we have seen occurring in the UK, someone with management skills looking for work will be essentially looking for something ‘right now’ rather than something ‘right’ for them.

There is so much change happening in the market right now; how can you be sure that the person you hire isn’t just waiting for the next best thing? Middle and senior management employees are still trying to find their feet in an emerging marketplace; many will feel pressured into taking the first job that comes along – unbeknown to you this might be your vacancy.

When you work with an experienced recruiter, you can guarantee that the candidate is right for the role.

A specialist recruiter works with candidates to place them only in roles that they know are suited to the long-term aspirations of the individual; that’s why good recruiters focus on talent and personality matching rather than someone, anyone, to fill a vacant role.

Which leads onto the hidden cost of DIY recruitment most companies don’t appreciate.

The Cost of a Bad Hire

In pre-pandemic times, the cost of a ‘bad’ hire was always a risk, but now it is even more likely to occur and here is why.

Organisations are now dealing with multiple changes within the structure or the nature of their business.

From changed teams because of furlough and redundancy and the broader shifts in remote work, disruptions caused by the wrong hire are more likely to happen and could be one problem too many.

Hiring the wrong individual has the potential to cause problems in two ways –

• You hire someone who isn’t right for the role, or your organisation, and they cause a shift in the company culture, they are hard to manage, or they struggle with their position.
• You hire someone who you believe is right and they leave shortly afterwards, leaving you under-resourced and at the start of the recruitment process again.

Now, more than ever, you must find the ideal candidate to meet your criteria – an individual who is not only right for the role and your company culture but can also help your business grow in what is potentially a challenging time ahead.

Using a specialist recruiter is a logical and time tested way to avoid the common recruiting challenges I have mentioned here.

Working with a Recruiter for Your Post-Pandemic Hiring Decisions

Working with a recruiter is not the same as going it alone but with a fee – if this were the case, recruitment wouldn’t exist.

A specialist recruiter can proactively find the ‘right’ hire for your position, rather than the passive type of recruitment that is causing businesses to be overwhelmed with applicants and the barriers to finding the right hire that this presents.

In the current climate, which would you prefer –

Being swamped with potentially hundreds of applicants and not having the time to separate the suitable ones from the highly unsuitable, or not getting any suitable applicants at all?

Be presented with a shortlist of a few highly relevant candidates with the exact skills, experience and culture fit that you’re looking for?

We are a specialist recruitment company, and we can help you achieve this second scenario.

To find out how we can locate for you the candidates you’re looking for – get in touch with us here.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, Industrial, Nursing, and Engineering appointments, on both a permanent and temporary basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

Hiring during a pandemic – it’s not something that many employers thought they would ever be doing.

After the imposed slowdown of the U.K. economy, businesses are more aware than ever of how critical it is to have the right team in place.

But the pandemic has also created the challenge of business planning – many organisations aren’t sure of what lies in store for the next few months, perhaps even years.

Protecting jobs has been a central focus of the fallout of the pandemic from Rishi Sunak, our Chancellor to Managing Directors across multiple Corporate and SME organisations.

As we now emerge into the ‘recovery’ stage, employers who have opportunities for candidates must decide on their hiring process to avoid being swamped by candidates and making the ‘right’ decisions from the many candidates available.

If you’re currently in the process of hiring temporary workers for your organisation over the next few months, this guide is for you.

Temp Workers for Your Post-Pandemic Organisation

Hiring temporary employees might not have been on your business plan at the start of the year, but the pandemic has forced many businesses into doing so, to protect themselves as we find a new normal.

The Office of National Statistics (ONS) figures show that the number of temporary employees in the U.K. increased by 1.6% on a seasonally adjusted basis for the three months March-May 2020 compared to last year.

If you’re hiring temporary employees right now – you’re not alone. Delivery giant Hermes just announced they are to hire an additional 10,500 workers in the U.K. after the surge in new demand.

Temporary and contract workers are a smart choice for employers, as they offer more flexibility and less commitment during this business-critical time.

Let’s look first at applicant tracking systems and how these could be helping or hindering your temp hiring process.

Applicant Tracking Systems for Temp Workers

When hiring temp workers, speed is critical to the process – is it time you reviewed your applicant tracking system?

Many companies continue to use outdated tracking systems which could be harming your recruitment process. Now more than ever, you need to know that you can rely on your ATS and that it is helping, not damaging your recruiting efforts for temporary roles.

If your ATS is turning away more candidates than it is attracting, or if it is filtering out suitable candidates without your knowledge, you need to remedy this now.

Right now, there is likely to be an influx of applicants for roles, and you need to make sure your system isn’t missing the best applicants.

My top tips for evaluating your ATS are:

• Decide if the amount you are paying for the software is giving you a decent ROI.
• Consider if the features of your ATS are pulling in the temporary candidates you need right now.
• Are you able to accurately measure and track whether the ATS is providing you with quality candidates? If not, it might be time to consider a different recruiting method.

Next, let’s look at how current hiring practices are affecting the hiring of temporary employees.

Video Interviewing

Since the pandemic, hiring has gone digital, with many organisations and recruiters alike taking to video to interview candidates, at least for the first stages of the recruitment process.

The pandemic caused a spike of 67% more companies using video interviews to hire for critical roles, and this worked the other way too, with a 150% increase in candidates wanting to upgrade their digital CV with a video.

Video interviewing is a great – and safe – way to interview several candidates when you have multiple applicants for a temporary vacancy.

Set aside a day to conduct video interviews with your candidates, but with social distancing measures in place, safe face-to-face interviews can also now take place. Remember that an in-person interview is the best way to ascertain if a candidate is a good fit for your organisation, even if the role is only a temporary one.

Hiring Candidates with the Right Skills for Flexible Roles

Flexibility is going to be a key theme in businesses going forwards, and companies who fail to flex could find themselves in trouble.

When hiring temporary workers, you must think past the immediate role the candidate is applying for. Think about how much value your applicants can bring to the role – what other soft and hard skills do they have, and what experience do they have in different positions?

With an influx of candidates currently on the market, now is an excellent time to hire employees with great in-demand skills, think problem-solving, customer service, excellent communication skills, critical thinking, and creativity.

In a period of economic downturn, it can be easy for employers to forget about forward-planning, as they look to fill roles with the employees they need right now. When you hire with the future of your organisation in mind, you are protecting and strengthening your business for years to come.

This means hiring the very best from the available talent.

Finding the Best Talent for Your Temporary Roles

Before the pandemic, Clayton Recruitment specialised in finding the best available talent for temporary commercial roles, and that’s what we’re still doing today.

Our extensive network and connections can put you in touch with candidates, who can add value to your business now, in their temporary roles, and for when the time comes to make more permanent hiring decisions.

Remember, even though you are hiring for a temporary role, you should employ the same high standards in your hiring as you would for a permanent employee. As the current business environment is changing so quickly, you might need permanent employees faster than you think.

The cost of a wrong hire can be in the thousands; it can be costly in terms of time and effort too.

For peace of mind that you are hiring the very best temporary employees from the current pool, work with a recruiter with extensive experience in this field.

Clayton Recruitment offer a tailored recruitment service for each of your roles; we have the insight, network and market credibility to supply you with the temporary candidates you need right now – get in touch with us here to find out how.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, Industrial and Engineering appointments, on both a permanent and temporary basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

Are you one of the thousands of people looking for work due to a change in circumstance because of Covid-19?

If so, we can help.

The official figures show that 649,000 fewer people are employed now than were pre-Covid, with numbers set to rise over the coming months.

Many employees have been furloughed by their employers, being left in limbo until October, others are unsure if their jobs will even be there to go back to.

It has been a worrying and challenging time for everyone who has been affected by the pandemic. And yet there is help and options available for individuals looking for employment right now.

Lots of employees in the U.K. are now making use of temporary employment and contract work; in this article, we look at the benefits of taking a temp position right now, and critically how to land a role you’ll enjoy.

An Increase in Temp Roles – More Opportunities

With an increase in demand, there has been a fortuitous rise in temp jobs since the lockdown was imposed, highlighting the uncertainty in the current job market.

The number of temporary jobs rose by 148,900 from May to June, to create a total of 2.2 million temp roles in the U.K.

After large parts of the country were closed down entirely by the government-imposed restrictions, we entered the first stages of a recession as GDP fell for the first time in several years.

Now the country is opening up again, we see an increase in job opportunities. The country is bouncing back as predictions had hoped.

The pandemic has caused many people to evaluate their careers. A recent survey found in HR Director shared that 20% of people have realised that their current role isn’t for them, with half (50%) of all respondents stating that they plan to change jobs within the next two years.

So where does that leave individuals looking for temp roles right now?

Let me share some recruiting knowledge about the benefits of temp roles and how to take advantage of the job market as it currently stands.

The Benefits of Taking a Temp Role Now

Temporary employment might not be your first choice. Still, there are many benefits associated with taking a temp role, especially in the current climate; and remember that the flexibility of temporary contracts doesn’t only benefit employers.

Many organisations are currently offering temporary contracts for employees to see them through the next few months. If you are currently unemployed, this could be an excellent opportunity to explore different career options or try something you have always wanted to explore.

Temp roles tend to offer more flexibility, so you can choose one where the hours fit around your personal life. You can treat a temp role as a trial run for a new career direction; you might love it and want to continue to look for employment in this sector after your temp contract finishes, or you may realise this isn’t the right path for you.

You will gain experience fast in a new role; you will learn valuable skills to strengthen your CV and show that you are dedicated and hard-working to future prospective employers.

Contrary to popular belief, temporary workers get the same right and benefits as permanent workers; a good recruiter specialising in temp work will be able to help you to understand your temporary contract.

As I mentioned earlier, career changes are happening up and down the country – there has never been a better time to explore new career opportunities than right now.

How to Impress in Your Temp Role

Many employers will advertise temp-to-perm roles, where the position will become permanent for the right candidate. Of course, given the current situation, these roles could occur less frequently.

But the truth is that organisations always need great talented employees, pandemic or not – so bear in mind the following tips when looking for a temp or a temp-to-perm role:

• Cater your CV to the temp roles you are interested in applying for – this easy task will make employers take you far more seriously.
• Think of your temp assignment as an extended interview – if you get taken on initially for a period of a few weeks, show up every day and give your best.
• Always look the part – you will be taken more seriously by management.
• Keep your eyes open for where you can help other team members – being a team player is an essential skill and one that will get you noticed.
• Complete all of your work to a high standard – bringing the attitude of ‘its only a temp role’ into your work will not do you any favours.
• Finally – be sure to work with a reputable recruitment agency that will find you your desired position; check out their website, testimonials and get to know them before you decide to work with them.

Managers are always on the lookout for employees who will add value to their organisation, and impressing as a temp is a great way to increase your permanent job prospects.

Finding the ‘Right’ Temp Role

We understand that the job market can feel strange and competitive right now.

At Clayton Recruitment, we are helping candidates find the temp roles they need right now – and we can help you too.

We help candidates across the North West find the temp roles that can fit in with their current circumstances, and around their family lives.

We offer expert free career consultancy too, so if you want to speak to someone about a temp role or your next career move, call us on 01772 259121 or contact us here.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, Industrial and Engineering appointments, on both a permanent and temporary basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.